Vineyard Escape Tours
Last updated: March 2026
Vineyard Escape Tours (ABN 27 348 539 960) respects your privacy and is committed to protecting any personal information you provide when using our website or booking our services.
This Privacy Policy explains how we collect, use, store and protect your personal information.
1. Business Details
Vineyard Escape Tours
ABN: 27 348 539 960
PO Box 61, Weston NSW 2326
Email: info@vineyardescapetours.com.au
Phone: 0408 375 069
2. Information We Collect
When you interact with our website or make a booking, we may collect personal information including:
• name
• email address
• phone number
• pickup location or accommodation details
• booking details
• dietary requirements or special requests
• payment details (processed securely via third-party payment providers)
We only collect information that is necessary to provide our services.
3. How We Use Your Information
Your information may be used to:
• process and manage tour bookings
• communicate with you about your booking
• send booking confirmations or updates
• respond to enquiries
• improve our website and services
• send occasional marketing communications if you have subscribed
You may unsubscribe from marketing emails at any time.
4. Payment Processing
Payments made through our website or booking systems may be processed by secure third-party providers such as Stripe or other authorised payment gateways.
Vineyard Escape Tours does not store credit card information on our servers.
5. Email Communications
If you subscribe to our mailing list or download resources from our website, your information may be stored with our email marketing provider MailerLite.
MailerLite may store your email address and interaction data to manage communications.
You can unsubscribe from these emails at any time using the unsubscribe link in the email.
6. Website Analytics
Our website uses Google Analytics, a web analytics service provided by Google.
Google Analytics collects anonymous information including:
• pages visited
• time spent on pages
• general geographic location
• device and browser type
This information helps us understand how visitors use our website so we can improve our services and website experience.
Google Analytics does not identify individual users.
You can learn more about how Google uses data here:
https://policies.google.com/privacy
7. Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
Cookies help us understand how visitors use our site but do not typically identify individual users.
You can disable cookies through your browser settings if you prefer.
8. Sharing Information
We do not sell or rent your personal information.
We may share information with trusted third parties only where necessary to deliver services, including:
• wineries or venues involved in your tour
• booking or payment platforms
• email communication providers
These providers are required to protect your information.
9. Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
However, no online system can guarantee absolute security.
10. Access to Your Information
You may request access to the personal information we hold about you.
If you believe your information is inaccurate or would like it removed, please contact us.
11. Changes to This Policy
Vineyard Escape Tours may update this Privacy Policy from time to time.
Any changes will be posted on this page.
12. Contact
If you have questions about this Privacy Policy or how your information is handled, please contact:
Vineyard Escape Tours
Email: info@vineyardescapetours.com.au
Phone: 0408 375 069