Privacy Policy
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At Vineyard Escape Tours, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.
We may collect the following information from you:
– **Personal details**: such as your name, email address, phone number, and payment details when you book a tour.
– **Special requests**: such as dietary preferences or accessibility needs.
– **Website usage data**: including cookies and analytics to improve our website and services.
We use your personal information to:
– **Process bookings** and payments.
– **Communicate with you** regarding your booking and any changes.
– **Improve our services** and customer experience.
– **Comply with legal obligations**.
We will never sell, rent, or share your personal information with third parties unless it is necessary to provide services (e.g., booking venues) or required by law.
We take reasonable steps to protect your personal data from unauthorized access, disclosure, or misuse. All sensitive payment information is encrypted and stored securely.
You have the right to:
– **Access** the personal information we hold about you.
– **Request corrections** to any inaccurate or outdated information.
– **Withdraw consent** for us to process your data at any time, subject to legal obligations.
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and by continuing to use our services, you agree to the updated terms.
If you have any questions or concerns regarding your privacy, please contact us at:
**Email**: info@vineyardescapetours.com.au
**Phone**: 0408 375 069